FAQ

What is clubXlive? Is this really live? Is this really Free? Why do you ask for my Credit Card info when creating a Free account? Do I need to chat or can I just watch? When/how am I charged? What happens if I am accidently disconnected during a show? Are there things not allowed? What if the Chathost doesn't do what I ask in a Show? How do I end/exit my clubXlive Shows? I forgot my password, HELP! Which browser does clubXlive work best on? Do I need a plug in for this site? What about my Privacy? Do you put me on Mailing Lists? How do I Unsubscribe/Close my account? Who do I contact if I need help? Where is your Privacy Policy? Where are your Terms and Conditions?

What is clubXlive? clubXlive is a live chat site, where you can see live video, chat online and see photo archives. clubXlive is based on Amateurs from the entire world. Our Chathosts broadcast from their homes, bedrooms and living rooms. We have everything you're looking for. Girls, couples, lesbians, guys, friends, voyeur, fetish and much more! If you have an Account, you can access all our Free Chats and Cam Galleries to help make your choice. An Account on clubXlive is NOT like a paysite membership where you are charged a monthly fee. An Account is 100% FREE! You are only charged if you decide to buy Credits for a Live- or Private Show. If you don't do that, you will never be charged. Is this really live? Yes. All Chathosts are 100% Live. We don’t have any pre-recorded videos or something. You can click on 'Who's live' in the menu to see a list of all available Chathosts who are currently online. If you have any questions about that ask the Chathost to hold up their hand or touch their nose to prove that it's 100% live. Some chats will also have audio with their video so ask the Chathost to say something for you special so that you will know it's 100% live. Is this really Free? Yes. You can chat with all our Chathosts for free. Only 'Nude Chats' and '1on1 Chats' are not free. If you want a Nude Chat or 1on1 Chat from one of our Chathosts, you need to buy Credits first. If you are not going to use any Nude Chat or 1on1 Chat, you will NEVER BE CHARGED! Why do you ask for my Credit Card info when creating a Free account? We do this to keep both minors and users that create multiple accounts out of our system. We will NOT charge your Credit Card. Do I need to chat or can I just watch? Well.. we don’t think it’s very polite to stare at someone without saying anything. Don’t worry… our Chathosts won’t bite. Just say hello and talk about the weather or something. You can type your text in the white area at the bottom of the chatbox. Don’t forget to press Enter after you typed your text. When/how am I charged? We will only charge your Credit Card if you buy Credits. When you have Credits, you will be able to access Nude Chat or 1on1 Chat. Before you go into a Nude Chat or 1on1 Chat, you will see the 'per minute price' for that show. When you exit the Show, we will calculate the total amount by using the 'per minute price' and the time you were in the Show. We will then substract this total amount from your Credits. If you go into a Free Chat, you will not be charged. Free Chats are 100% free. What happens if I am accidently disconnected during a show? If you get disconnected during a show, your time will automatically stop and you will no longer be charged. Just reconnect and rejoin the show of your choice when you get reconnected. Are there things not allowed? A few things are not allowed but the Chathost will most likely tell you if needed. The 3 most important things that are not allowed are: Don’t try to get in contact with our Chathosts in any other way than via the site. So don't ask for (or give) email addresses, phone numbers etc. Don't ask for nudity in the Free chats. DON’T BE RUDE to our Chathosts or other users. Don't ask our Chathosts for anything illegal. Please remember that you are talking to amateurs. If you don’t like a Chathost, please go visit one of our other Chathosts. What if the Chathost doesn't do what I ask in a Show? Always find out with the Chathost what they will do and won't do first. Again, these are real girls and guys and some of them like things that others don't. If you are unsure, just ask them while in the Free Chat; they will tell you what they will do and won't do in a Nude Chat or 1on1 Chat. If you are looking for something particular and that person doesn't do it, look for someone else. There are many different Chathosts and there will be one that will fit your particular liking. How do I end/exit my clubXlive Shows? You will end a Nude Chat or 1on1 Chat by clicking on the "Exit Show" button. You are instantly disconnected from the show. I forgot my password, HELP! You can have your password emailed to you at the email address with which you opened your account. The email address you use for this request MUST match the one you supplied during signup. Which browser does clubXlive work best on? clubXlive will work with all browsers. You have to make sure you have Java enabled and your cookies on. The clubXlive system uses cookies to manage your sessions and track things. It is also a very important security feature for your protection. If you have any questions about enabling Java or cookies, please let us know at: support@camconomy.net Do I need a plug in for this site? No. You don't need a plug in but you will have to have Java (JVM) installed to see the cams. If you are not sure if you have Java installed you can go to our Java help page here. What about my Privacy? Your privacy is safe with us. Any information given to us is strictly confidential. No one will have access to your information, besides the trained staff of clubXlive. Safety and security of your information is our primary concern. We will never sell or distribute any of your information to any outside parties. Be advised that we will never come into a chat room and ask for anything like credit card information or password and username information so NEVER give it out. Also there is no need to ever give any of that information out to a Chathost. They don't know any of your information as we keep it all in our confidential files. We will never email you for any of this information. If there is a problem with your account we will always have you contact us personally. Do you put me on Mailing Lists? You will never end up on a mailing list of any of our Chathosts unless you put yourself on one. Remember that everything goes through our server, so anything that is sent to the Chathost does not contain your email address. How do I Unsubscribe/Close my account? There is no need to unsubscribe or close your clubXlive account, since we don't have recurring charges or automatic rebills. You are only charged if you buy Credits. However, if you would like to close your account anyway, please make sure you are logged in and go to the customer support page. Who do I contact if I need help? Our support crew will be more than happy to help you with any questions. You can contact support by emailing to support@camconomy.net. Where is your Privacy Policy? You can read all about our Privacy Policy here. Where are your Terms and Conditions? You can read about our terms and conditions here.